ARLA is the professional body for all (UK) Property Pot letting and management operations. ARLA (The Association of Residential Letting Agents) is the UK’s foremost professional body for letting agents. Members are professionals working at all levels of letting agency, from business owners to office employees.
The Tenancy Deposit Scheme (TDS) is used by (UK) Property Pot to register all tenant’s deposits. TDS is a government approved tenancy deposit protection scheme operated by The Dispute Service Ltd. The Housing Act 2004 requires letting agents to protect deposits on assured short hold tenancies in such a scheme. TDS provides insurance backed tenancy deposit protection with free, impartial dispute resolution for when disagreements arise over how the money is divided.
The Property Redress Scheme (PRS) acts as property ombudsmen for (UK) Property Pot. By law, property agents are required to join a government authorised consumer redress scheme. The purpose of this is to give consumers of the property agent an escalated complaints procedure if they are unhappy with how their complaint has been dealt with by the agent.